The Context
This simulation takes place within a fictional parliamentary inquiry about a major social crisis that occurred in the mining sector. Participants take on the role of commissioners tasked with analyzing the causes of an explosive social conflict that marked the region.
The exercise relies on archival documents, reconstructed testimonies, and administrative reports to recreate the atmosphere of a genuine inquiry commission. This immersive approach allows students to understand the complex mechanisms of social relations in business.
The historical framework provides the necessary critical distance to objectively analyze social management issues without contemporary passion, while maintaining current relevance for conflict management.
The Challenge
How to identify and analyze the triggering factors of a major social crisis? This central question guides the entire pedagogical approach by forcing participants to adopt a systemic approach to conflict.
Students must untangle individual and structural responsibilities, understand contradictory stakeholder logics, and evaluate the impact of managerial decisions on the social climate. The exercise confronts them with the complexity of crisis situations where no simple solution exists.
The major educational challenge is to develop their critical analysis capacity and understanding of social dynamics in business, essential skills for any future manager or consultant.
The Stakes
This business simulation develops several key competencies in social management. It trains participants in conducting investigations, documentary analysis, and synthesizing contradictory information—skills transferable to numerous professional situations.
The exercise also raises awareness about social negotiation issues and conflict prevention. Participants learn to identify warning signals, understand escalation mechanisms, and consider appropriate preventive solutions.
Finally, the collaborative dimension of the parliamentary inquiry develops teamwork and communication skills. Participants must build consensus on complex subjects and present their conclusions clearly and with solid arguments.
Skills Developed
Crisis analysis
identify multiple causes of complex social conflict and prioritize triggering factors
Collaborative investigation
conduct structured team inquiry by cross-referencing contradictory sources and testimonies
Analytical writing
produce argued expertise report with operational recommendations
Social negotiation
understand stakeholder logics and social dialogue mechanisms in business
Learning Progression
Round 1
Collaborative inquiry phase with testimony collection, documentary analysis and identification of key conflict actors
Round 2
Inquiry report writing with cause analysis and recommendations, plus comparative study of social representations
Target Audience
This case study simulation is primarily designed for bachelor-level students in management, human resources, or political science. It is particularly suitable for programs that include modules on social management, negotiation, or conflict resolution.
The exercise can also enrich economic and social history curricula by offering a practical approach to social mechanisms. The interdisciplinary dimension of the parliamentary inquiry allows for diverse profiles and encourages exchanges between different academic specialties.
Key Takeaways
Systemic approach to social conflicts: understand the interconnection of economic, social and managerial factors
Collaborative investigation methodology: develop rigorous investigation techniques in complex situations
Institutional communication: master writing expertise reports for political decision-makers
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